Our Service Guarantee

Launchingpad provides all customers with an unconditional 30-day Money Back Guarantee + 99.9% Uptime Guarantee. If you are unhappy for any reason we will refund your purchase. No questions asked!

Your Hosting Experience

Launchingpad.com is committed to ensuring an easy hosting process for our customers by providing and maintaining extremely reliable service.

Service Quality Guarantee

Launchingpad.com guarantees that we will provide quality service. Specifically:

99.9% Uptime Guarantee*
24/7 Email / Online Support
30-day RISK FREE Money Back Guarantee

In addition to our uptime guarantee , Launchingpad.com maintains a no-questions asked money back guarantee on hosting services. We will not make you explain you reasons for cancellation, or call another department to cancel. We believe in the products and packages we sell, and more importantly we believe a happy customer is the best promotional tool for our company. We do incur a cost on domains, so all domain registrations are subject to the domain registration fee, but you will own the domain name whether or not you have a launchingpad.com hosting plan. If you decide to cancel your web hosting with us within the money back guarantee period of 30 days, you will receive a full refund excluding your domain name purchase.